Shipping policy

Orders are processed and dispatched within 1–3 working days of your order being placed. You’ll receive a confirmation email once your order has been dispatched.

Shipping costs and estimated delivery times will be shown at checkout before you complete your purchase.

Please make sure your delivery address is correct when placing your order. Versatellie cannot be responsible for parcels delivered to an incorrect address provided at checkout.

Once your order has been dispatched, delivery times may occasionally be affected by delays outside of our control.

If your parcel hasn’t arrived within the expected timeframe, please contact us at versatellie@gmail.com with your order number and we’ll be happy to help.

For information regarding returns, please see our Returns & Refund Policy.